You may want to make your organisation ‘patient-centred’ but don’t know quite how. You may be unsure what approach to use when redesigning services. Or be stuck figuring out how to ‘bring patients and the public with you’ when making big changes. You may be reliant on traditional methods of engagement – feedback and representation that do not seem to be having as much of an impact as you want. You may have heard a bit about ‘patient leadership’ but don’t know what it means in practice.
We will work with you, your staff, patients and partners to co-design and co-deliver your needs. From understanding needs and reframing how to look at things, to undertaking specific interventions or coming up with systemic improvements – we practice what we preach. Our patient-led teams will leave you with a sustainable programme of work that can be scaled up and sustained.