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The Patient-Centred Organisation
We provide strategic advice and support for health and social care organisations so that they can:
- Work with patients, service users, carers and citizens as true partners for change.
- Turn the rhetoric of patient and public engagement into everyday practice.
- Make sure engagement makes a difference to people’s health and lives.
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The-Transformed-Service
We provide implementation support to professional teams and patients to work together in order to:
- Review, improve, and redesign services and clinical pathways
- Undertake work to transform services so that they are more integrated and patient-centred
- Discuss and decide on controversial issues, such as prioritisation, reconfiguration and decommissioning
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Patients-as-Partners-for-Change
We support patients to have the capacity to be equal partners in health and healthcare:
- At ‘individual’ level (my say in health, care and treatment decisions).
- At ‘collective’ (our say in practice and policy decisions).
- And, we build the capacity of patients to be change agents.
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The-Engaged-Commissioner
We help commissioners work with communities, the public and patients throughout the commissioning cycle. Using our tried and tested model, The Engagement Cycle we can:
- Develop engagement strategies for CCGs
- Help embed engagement cultures and systems to support effective commissioning.
- Undertake engagement activities at each stage of the commissioning cycle – needs assessment, prioritisation exercises, redesign, etc.
Visit The Engagement Cycle Website
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