InHealth Associates was founded in 2007 by David Gilbert. Since then, we have worked with over 50 local and national organisations in the statutory and Third Sector. Our clients have included national agencies, local commissioners and providers and patient organisations. We select our Associates if they demonstrate the following qualities:
- Values and passion: Most of our Associates have experience of living with a life changing illness, injury or disability. We use our experience as the fuel for what we do. It is the lens through which we see patient-centred healthcare.
- Ability to practice what they preach: We believe in modelling co-production in our work, involving service users, patients and carers. We also want to have good relationships with clients that demonstrate their and our commitment to inclusion and true partnership.
- Expertise and experience: All of our Associates have to have many years specialist experience of working in fields, such as patient and public engagement, quality improvement, leadership and organisational development, training and education… whatever gives them that edge.
David Gilbert is a former mental health service user. He has 25 years experience of working with, and for patients. Amongst other things, he was Head of Patients and the Public at the Commission for Health Improvement, and Patient and Public Involvement Director at NHS Croydon. He has also worked at the Kings Fund, OPM and Consumer Association.
He set up InHealth Associates seven years ago. He was co-founder of The Centre for Patient Leadership that originated the notion of patient leaders and patient leadership (with Mark Doughty), and was awarded ‘star leader’ status in the recent HSJ/NHS England Patient Leader Awards. He currently works part time as Patient Director, Sussex Musculoskeletal (MSK) Partnership – the first role of its kind in the NHS.
David is a leading thinker and doer in the field of patient and public engagement and is a respected strategist, facilitator, researcher, trainer, writer, connector and communicator. He has worked with over a hundred local, national and international organisations to help develop effective ways that patients can be true partners in health and healthcare.
Alison is a graduate in Russian who ran international development projects mainly in the countries most affected by the Chernobyl nuclear disaster in the former USSR.. Her career was cut short when she was diagnosed with Post Traumatic Stress Disorder after her colleagues were killed in the course of her work. The consequences included homelessness, multiple admissions to hospital and identity loss. She resolved early on to put her experiences to good use and in the process started to reconnect with the assets that being a passive recipient of care had frozen.
She advises NHS, housing and social care organisations on how to work in genuinely equal partnership with those who use services involving speaking at conferences, running workshops and writing. She is a Leadership Associate at the Kings Fund, Transformation Fellow with NHS IQ Horizons team and Chair of the Patient Safety Champion Network for North West London. In 2014 she was named by the Health Service Journal as one of 50 Inspirational Women in Health and in 2015 was the first patient leader to graduate from the NHS Leadership Academy with a Post Graduate qualification in Healthcare Leadership.
Anya de Iongh
Anya is a graduate from Cambridge University where she completed the first three and bit years of Medicine, before becoming a patient herself with long term health conditions. Her interests lie in the role that people with health conditions can play in health, whether at an individual level through self-management or at a collective community level through patient leadership.
Anya currently works as a self-management coach within the NHS, supporting people with long term health conditions on a one to one basis, within groups and providing training for healthcare professionals. She also is a guest lecturer at a number of universities to teach medical and healthcare professional students the important of both self-management and patient leadership.
Working as a patient leader, she has been involved with commissioning programmes and reviews, project evaluation and held specific roles within organisations to develop effective and meaningful patient and public involvement.
She has been listed on the HSJ Rising Stars 2015, Patient Leaders 2015 lists, and in 2013 was awarded The College of Medicine’s Self-Care for Individuals award, recognising her personal and professional work in this area.
Brenda is a Masters graduate in Coaching Psychology with background experience within the Community Justice Field. Following Brenda’s journey to achieve her first BA Degree in Criminal Justice as a Probation Officer, she managed the high risk Intensive Surveillance and Supervision programme in the Youth Offending Team then went onto senior management within housing. This role came to an end following Brenda’s additional role as a carer.
Brenda currently cares for her Mother who is recovering from a stroke. During her role as a Carer Brenda developed a passion to improve support and advice for unpaid carers. Brenda was a Carer Ambassador for 3 years and has been both a Carer Representative for her local Carers Partnership Board and for the Royal College of General Practitioners. Brenda is now a Trustee for Carers UK, she campaigns to bring about positive change for Patient/Carers by participating in local and national events highlighting carer’s issues. This has included meeting MP’s at the Houses of Parliament, attending 10 Downing Street following an invite from the Prime Minister for her work as an Ambassador. Brenda also participated in a Round Table discussion hosted by the Guardian Newspaper.
Brenda has delivered presentations to various organisations including health professionals at the King’s Fund. Brenda recently became part of a team to bridge the gap between patient and healthcare professional by providing consultation as a ‘critical friend’ to her local Clinical Commissioning Group. (CCG)
Brenda is also a member of her local church where she continues her passion through faith by supporting and advising carers whilst being involved in the leadership team which delivers group work to the community. Brenda also enjoys providing advice on Image and style in her spare time, she is currently working towards an Image Consultancy qualification.
David Bryan, MBA, has worked across the public and voluntary sector for over 25 years. His work is underpinned by extensive experience in academia and the arts. He has founded voluntary organisations and is a management trainer and facilitator. He has a commitment to enabling values-driven people to maximise their skills and ability to improve the lives of others.
He provides an array of support to senior managers individually and through facilitating large events, team development and team planning. This has included facilitating hospital boards, senior management workshops, national agency (e.g. Department of Health) workshops on equality, focus groups with frontline health staff and problem solving with consultants in acute hospitals and GPs.
David currently delivers modules on a management programme at the Royal Free Hospital and prior to that, at Homerton University Hospital. He has designed and delivered training programmes for Teenage Pregnancy Coordinators in the Northern Region, has undertaken investigations into discrimination and acted as a mediator between consultants, senior managers and chaplains. He has also delivered a service improvement and staff development programme for Newham University Hospital that led to a hospital code of conduct. And he has worked with a number of Public Health bodies as they refine their strategies.
In relation to equality, diversity and human rights he delivers training programmes for several hospitals, has delivered workshops for the DH on its Single Equality Scheme and undertook a review of the NHS Constitution with particular responsibility for equalities.
He is a Zimbabwean father of three, a DJ also living with other chronic physical health conditions, and the first African Survivor to contribute as a panellist to an Independent Homicide inquiry as well as an internal inquiry into a Serious and Untoward Incident leading to the Death in Custody of an African Caribbean Patient. Dominic currently works as an Engagement Manager for Mind and is Co-chair of the National Survivor User Network (NSUN).
Henie Lustgarten has 30 years of international experience in health and management. She has worked in the US, UK, Germany and Japan. She worked for six years as a senior leader of ‘turnaround’ teams in the Modernisation Agency, was Associate Director of the Transformation Team at Barts and the London NHS Trust and Senior Fellow in health at OPM.
Henie sees user involvement as a key to service improvement. She has led numerous patient engagement projects and led commissioning and learning support on the Health Foundation’s Co-Creating Health project for supported self-management. Her work brings patients, clinicians, senior staff and boards together to understand each other’s perspectives and align working arrangements and organisational culture. She develops workshops, conducts focus groups and designs simulation events that involve patients as partners in decision-making. She also coaches senior managers and clinicians.
In the US, Henie developed a managed care programme/HMO for poor patients in the Bronx. She consults with a large medical centre on case management systems and care for people with complex needs, including the homeless and people with multiple long term conditions. She also leads a cross-borough partnership of health, housing and government organisations to address the health needs of homeless people.
Henie also taught undergraduate business and management for the University of Maryland in Europe and Asia and is certified in MBTI.
Particularly interested in social justice, equality and one planet living, Rachel helps organisations develop effective projects and understand their impact.
She is the Director of Papworth Research and Consultancy Ltd, and her knowledge and experience span the public, private and community/voluntary sectors. She has undertaken assignments for scores of local authorities, government departments, public sector agencies and community/voluntary sector organisations. She also runs Green and Tidy, through which she helps people all over the world to declutter their homes.
From 2013 to 2015, she chaired Brighton Peace & Environment Centre, a charity which inspires, educates and connects people, communities and organisations to find ways to create a more just, peaceful and sustainable world. She managed Brighton & Hove’s £360k Transforming Local Infrastructure programme, which restructured support services for the city’s community and voluntary organisations.
Rachel holds an MA(Econ) in Applied Social Research and particularly enjoys qualitative research.
Steven Laitner is a General Practitioner with a Public Health and Clinical Leadership background. As well as practising as a part time GP he is a freelance health consultant with his own consultancy company Programmes for Health which supports a range of healthcare commissioning and provider organisations.
Steven was one of the original architects of the Accountable Lead Provider model whilst working at the Department of Health, where he was also National Clinical Lead for Shared Decision Making. He is currently supporting a range of organisations on developing accountable, integrated programmes of care.
Steven is also a Non Executive Director at Totally Health (part of Totally PLC), a provider of clinical health coaching services, supporting people to self care and share in clinical decision making. His interests include care programmes, frail elderly, care planning, self care support, GP access, patient leadership and shared decision making.