InHealth Associates was founded in 2007 by David Gilbert. Since then, we have worked with over 50 local and national organisations in the statutory and Third Sector. Our clients have included national agencies, local commissioners and providers and patient organisations. We select our Associates if they demonstrate the following qualities:
- Values and passion: Most of our Associates have experience of living with a life changing illness, injury or disability. We use our experience as the fuel for what we do. It is the lens through which we see patient-centred healthcare.
- Ability to practice what they preach: We believe in modelling co-production in our work, involving service users, patients and carers. We also want to have good relationships with clients that demonstrate their and our commitment to inclusion and true partnership.
- Expertise and experience: All of our Associates have to have many years specialist experience of working in fields, such as patient and public engagement, quality improvement, leadership and organisational development, training and education… whatever gives them that edge.
David Gilbert is a former mental health service user. He has 25 years experience of working with, and for patients. Amongst other things, he was Head of Patients and the Public at the Commission for Health Improvement, and Patient and Public Involvement Director at NHS Croydon. He has also worked at the Kings Fund, OPM and Consumer Association.
He set up InHealth Associates seven years ago. He was co-founder of The Centre for Patient Leadership that originated the notion of patient leaders and patient leadership (with Mark Doughty), and was awarded ‘star leader’ status in the recent HSJ/NHS England Patient Leader Awards. He currently works part time as Patient Director, Sussex Musculoskeletal (MSK) Partnership – the first role of its kind in the NHS.
David is a leading thinker and doer in the field of patient and public engagement and is a respected strategist, facilitator, researcher, trainer, writer, connector and communicator. He has worked with over a hundred local, national and international organisations to help develop effective ways that patients can be true partners in health and healthcare.
Alison is a graduate in Russian who ran international development projects mainly in the countries most affected by the Chernobyl nuclear disaster in the former USSR.. Her career was cut short when she was diagnosed with Post Traumatic Stress Disorder after her colleagues were killed in the course of her work. The consequences included homelessness, multiple admissions to hospital and identity loss. She resolved early on to put her experiences to good use and in the process started to reconnect with the assets that being a passive recipient of care had frozen.
She advises NHS, housing and social care organisations on how to work in genuinely equal partnership with those who use services involving speaking at conferences, running workshops and writing. She is a Leadership Associate at the Kings Fund, Transformation Fellow with NHS IQ Horizons team and Chair of the Patient Safety Champion Network for North West London. In 2014 she was named by the Health Service Journal as one of 50 Inspirational Women in Health and in 2015 was the first patient leader to graduate from the NHS Leadership Academy with a Post Graduate qualification in Healthcare Leadership.
David Bryan, MBA, has worked across the public and voluntary sector for over 25 years. His work is underpinned by extensive experience in academia and the arts. He has founded voluntary organisations and is a management trainer and facilitator. He has a commitment to enabling values-driven people to maximise their skills and ability to improve the lives of others.
He provides an array of support to senior managers individually and through facilitating large events, team development and team planning. This has included facilitating hospital boards, senior management workshops, national agency (e.g. Department of Health) workshops on equality, focus groups with frontline health staff and problem solving with consultants in acute hospitals and GPs.
David currently delivers modules on a management programme at the Royal Free Hospital and prior to that, at Homerton University Hospital. He has designed and delivered training programmes for Teenage Pregnancy Coordinators in the Northern Region, has undertaken investigations into discrimination and acted as a mediator between consultants, senior managers and chaplains. He has also delivered a service improvement and staff development programme for Newham University Hospital that led to a hospital code of conduct. And he has worked with a number of Public Health bodies as they refine their strategies.
In relation to equality, diversity and human rights he delivers training programmes for several hospitals, has delivered workshops for the DH on its Single Equality Scheme and undertook a review of the NHS Constitution with particular responsibility for equalities.
He is a Zimbabwean father of three, a DJ also living with other chronic physical health conditions, and the first African Survivor to contribute as a panellist to an Independent Homicide inquiry as well as an internal inquiry into a Serious and Untoward Incident leading to the Death in Custody of an African Caribbean Patient. Dominic currently works as an Engagement Manager for Mind and is Co-chair of the National Survivor User Network (NSUN).
Henie Lustgarten has 30 years of international experience in health and management. She has worked in the US, UK, Germany and Japan. She worked for six years as a senior leader of ‘turnaround’ teams in the Modernisation Agency, was Associate Director of the Transformation Team at Barts and the London NHS Trust and Senior Fellow in health at OPM.
Henie sees user involvement as a key to service improvement. She has led numerous patient engagement projects and led commissioning and learning support on the Health Foundation’s Co-Creating Health project for supported self-management. Her work brings patients, clinicians, senior staff and boards together to understand each other’s perspectives and align working arrangements and organisational culture. She develops workshops, conducts focus groups and designs simulation events that involve patients as partners in decision-making. She also coaches senior managers and clinicians.
In the US, Henie developed a managed care programme/HMO for poor patients in the Bronx. She consults with a large medical centre on case management systems and care for people with complex needs, including the homeless and people with multiple long term conditions. She also leads a cross-borough partnership of health, housing and government organisations to address the health needs of homeless people.
Henie also taught undergraduate business and management for the University of Maryland in Europe and Asia and is certified in MBTI.
Particularly interested in social justice, equality and one planet living, Rachel helps organisations develop effective projects and understand their impact.
She is the Director of Papworth Research and Consultancy Ltd, and her knowledge and experience span the public, private and community/voluntary sectors. She has undertaken assignments for scores of local authorities, government departments, public sector agencies and community/voluntary sector organisations. She also runs Green and Tidy, through which she helps people all over the world to declutter their homes.
From 2013 to 2015, she chaired Brighton Peace & Environment Centre, a charity which inspires, educates and connects people, communities and organisations to find ways to create a more just, peaceful and sustainable world. She managed Brighton & Hove’s £360k Transforming Local Infrastructure programme, which restructured support services for the city’s community and voluntary organisations.
Rachel holds an MA(Econ) in Applied Social Research and particularly enjoys qualitative research.
Steven Laitner is a General Practitioner with a Public Health and Clinical Leadership background. As well as practising as a part time GP he is a freelance health consultant with his own consultancy company Programmes for Health which supports a range of healthcare commissioning and provider organisations.
Steven was one of the original architects of the Accountable Lead Provider model whilst working at the Department of Health, where he was also National Clinical Lead for Shared Decision Making. He is currently supporting a range of organisations on developing accountable, integrated programmes of care.
Steven is also a Non Executive Director at Totally Health (part of Totally PLC), a provider of clinical health coaching services, supporting people to self care and share in clinical decision making. His interests include care programmes, frail elderly, care planning, self care support, GP access, patient leadership and shared decision making.